Term and Condition
Terms and Conditions
Introduction
Welcome to VapeStationUK, a website operated by VapeStationUK Ltd. (Company No. [Your Company Number], VAT No. [Your VAT Number]). By accessing and using our website, and by placing an order, you accept and agree to abide by these Terms and Conditions. We encourage you to read them carefully before making any purchases.
Age Verification
To purchase products from VapeStationUK, you must be at least 18 years old. We take age verification seriously and will carry out checks to ensure you are legally eligible to make purchases before processing any orders.
General Terms
These Terms and Conditions govern your access to our website and the purchasing of e-cigarettes and related products. If you have any concerns, questions, or issues, please contact our customer service team for assistance.
About VapeStationUK
VapeStationUK is operated by VapeStationUK Ltd, located at [Your Business Address]. For any inquiries or customer support, please reach us at [Your Contact Number] or email us at [Your Email Address].
Order and Payment Processing
Payments are securely handled through our trusted payment processor, [Your Payment Processor]. Once you place an order, we will send you an automated confirmation email. However, we reserve the right to cancel any orders if we discover an issue with product availability, pricing errors, or if the customer does not meet the legal requirements for purchasing the items. Please note, while we may send a shipping label and dispatch email, this does not guarantee that your order has been shipped.
Accuracy of Account and Billing Information
We reserve the right to reject any order at our sole discretion. We may also limit or cancel orders based on quantities, accounts, or shipping/billing addresses. If we make any changes to your order, we will attempt to contact you through the details you provided. It is your responsibility to provide up-to-date, accurate information when completing your order, including billing and account details, to ensure successful transaction processing.
Product Availability and Restrictions
We may limit the availability of certain products at our discretion and reserve the right to restrict purchases based on geographic location due to local laws and regulations. Orders suspected to be made by resellers or distributors may be canceled or restricted.
Shipping and Delivery
We offer delivery across the UK. Full details of available delivery options can be found on our shipping page. Please read the following terms for next-day delivery services:
- Next Day Delivery: Orders must be placed before 5:00 PM on a business day to qualify for next-day delivery. Orders placed after 5:00 PM or on non-business days will be processed the next business day and delivered the following day.
- Mainland UK: Next-day delivery is available for mainland UK only. Certain areas, including remote postcodes and islands, may not qualify for this service.
- Courier Delays: While we strive for timely delivery, delays caused by the courier are beyond our control. We are not responsible for any such delays.
- Proof of Delivery: If a proof of delivery is available via the courier, we are not liable for any undelivered claims.
Please consult our shipping page for more information on delivery methods.
Discounts and Promotions
We occasionally offer various discounts, including promotional coupons and subscriptions. Please be aware that some discounts may not be combined, and some products may not be eligible for additional promotions.
Returns and Refunds
Our return policy outlines how you can return products and request refunds. If you experience any issues, please get in touch with us immediately. In the case of faulty items, we may require photographic or video evidence. If an item is missing from your order, claims must be made on the same day with proof of the issue.
Third-Party Links
Our website may contain links to external websites for your convenience. We are not responsible for the content or accuracy of these third-party sites. Before making any transactions on external websites, please review their Terms and Conditions.
User Content
By submitting feedback, reviews, or other content, you grant VapeStationUK the right to use that content in any way we see fit without compensation. We also reserve the right to remove any content that we deem inappropriate or unlawful.
Disclaimer of Warranties
VapeStationUK provides all products and services on an “as is” basis without any warranties, either express or implied. We do not guarantee uninterrupted access to our website, nor the accuracy of the information on it. Any advice provided, whether medical or otherwise, should be verified independently. We do not accept responsibility for any content on our site.
Limitation of Liability
VapeStationUK is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services. We also are not responsible for any losses, damages, or injuries caused by products purchased from us, as we are not the manufacturers. All products are used at the customer’s own risk.
Indemnification
You agree to indemnify, defend, and hold harmless VapeStationUK and its affiliates from any claims, damages, or expenses arising from your use of our website or from your violation of these Terms.
Termination
We reserve the right to terminate or suspend your access to our website and services if you violate these Terms and Conditions. Any outstanding obligations will remain in effect even after termination.
Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the UK.
Changes to Terms
We may revise these Terms periodically. It is your responsibility to check for updates. Continued use of our website after changes have been posted constitutes your acceptance of the new terms.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [Your Email Address] or visit our contact page for further details.